🛡️ Privacy Policy
Effective Date: 12.06.24
Last Updated: 25.01.25
At MindAIHub, your privacy and data are important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following:
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Personal Data: Name, email, billing details, password.
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Usage Data: Device info, browser, IP address, session history.
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Generated Content: All AI-generated text, images, videos, audio, chats, files, and prompts you create or upload.
2. How We Use Your Information
Your information helps us to:
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Provide core AI features and user experience.
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Manage subscriptions and payments.
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Improve product performance and personalization.
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Respond to support inquiries and service issues.
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Detect and prevent abuse or fraudulent use.
3. Data Retention Policy (Media Files vs. Core Data)
To optimize storage costs and ensure platform performance, we treat your data in two categories:
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Textual data, chats, prompts, AI training (including PDF uploads for chatbots):
Securely stored and retained based on your plan and activity. Not automatically deleted unless inactive for a long period (you’ll be notified beforehand). -
Heavy data: images, videos, audio, large documents (e.g., PDFs, Word, CSV files):
These are automatically removed from our servers 24 hours after generation or upload.
➤ Please download your generated content in time, as it may not be retrievable afterward.
➤ This policy ensures system stability and keeps the service affordable for all users.
4. Data Sharing
We do not sell your data. We may share limited data with:
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Payment providers (e.g., Stripe, PayPal)
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Hosting/cloud providers (e.g., AWS, Cloudflare R2)
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Legal bodies (when required by law)
5. Cookies & Tracking
Cookies are used to:
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Improve user experience
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Remember preferences
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Analyze traffic and usage
6. Your Rights
You have the right to:
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Access, correct, or delete your data
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Download your generated content
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Opt-out of marketing emails
Contact: support@mindaihub.com
7. Security
We apply strong encryption and protection layers to keep your data safe, but cannot guarantee 100% security in any digital system.
8. Third-Party Services
We are not responsible for data policies of external links or third-party services linked from our platform.
9. Children’s Privacy
We do not knowingly collect data from users under 13 years old.
10. Policy Changes
We may update this Policy from time to time. Updates will be posted on this page.